FAQs
More FAQs- How long will it take to have my carpets cleaned at my business?
- Are all your employees background checked?
- Will there be an odour after you clean the carpets?
The amount of time will be contingent on the size of the area that needs to be cleaned, the soil levels and the processes used, either low moisture, portable extraction, or truck-mount extraction. A trained ServiceMaster Clean carpet technician will then help you choose a program that best meets your needs and schedule.
We recognize that security and trust are a paramount concern, so at ServiceMaster Clean Saint John we have taken an added step to help ensure compliance with customer needs by developing the Clearance Chek’d certification program to help preserve the peace of mind of our customers. Clearance Chek’d is a high-level Police and Criminal Record Check combined with Identity and Previous Employment Verification. Janitorial staff working on your cleaning program will have (ID verified & clean criminal record) clearance via this Program.
Depending on the type of carpet we’re cleaning, you may notice a faint scent. This is especially prevalent when cleaning wool carpets. The amount of time it takes for the odour to dissipate is usually within an hour but varies based on air circulation, heat and humidity. A big difference in the way ServiceMaster Clean Saint John cleans carpet compared to many of our competitors is that we do not put soap in our rinse water. We pre-spray the carpets, remove the spots, then use clean water extraction to ensure that we do not leave any soapy residue behind. This allows for fresh, clean carpets