FAQs
More FAQs- Are all your employees background checked?
- How do we pay you?
- When will I be able to walk on the carpet after it has been cleaned?
We recognize that security and trust are a paramount concern, so at ServiceMaster Clean Saint John we have taken an added step to help ensure compliance with customer needs by developing the Clearance Chek’d certification program to help preserve the peace of mind of our customers. Clearance Chek’d is a high-level Police and Criminal Record Check combined with Identity and Previous Employment Verification. Janitorial staff working on your cleaning program will have (ID verified & clean criminal record) clearance via this Program.
Commercial cleaning customers are invoiced each calendar month and are given a standard 30 days from invoice date payment term.
This depends on whether a low-moisture encapsulation or a deep clean of your carpet has been applied. However, a general rule of thumb is to allow a drying time of six to eight hours before you can walk on your carpet.